Services

Training

DeYoung Consulting Services designs and develops customized training based on the client’s goals, needs and budget. We use well established instructional design techniques to analyze the training need and develop an intervention using the ideal delivery method. This may include:

• Instructor-led classroom training
• Web based training
• Educational programs
• Training manuals
• Train-the trainer manuals
• Self study guides

As an alternative, we can also review your existing training and offer strategies to increase its effectiveness.

Consulting

Needs Analysis: We identify the cause(s) of lack of performance and offer solutions to address those needs. The issue may stem from training, or it could be any number of factors, including a lack of communication, or a failure to adequately document processes. We develop and implement the solutions or offer you a plan for doing it yourself.

Job Task Analysis: Our very practical process of detailing the duties, tasks and competencies associated with a position can be used to create job descriptions, design learning, improve processes or analyze the value of a position.

Documentation

DeYoung Consulting Services can provide you with both online and paper based documentation. Examples include:

• Policy and procedure guides
• Orientation manuals
• Operation manuals
• Software user guides
• Software development documentation

"Karen is highly skilled in designing curriculum and instructional materials. She was an essential member of the team that produced a new leadership development program for the Minnesota Department of Transportation. I truly value her attention to detail, timeliness, and willingness to go the extra mile to produce the best product."

Dr. Barbara Crosby, Associate Professor, Public and Nonprofit Leadership Center, Humphrey Institute of Public Affairs